· Successfully translated subject matter into concrete designs for web work, flyers, and sales material.
· Meticulously designed and distributed completed branded imagery.
· Independently and collaboratively, exceeded the assigned design project of a highly critical and demanding client.
· In charge of contacting and keeping up to date with various contacts and clients.
· Responsible for continuous graphical website upgrades.

• Train and instruct new cast members in all responsibilities, safe practices, and
operational guidelines of Fantasyland.
• Recognize various special occurrences and events for guests on a daily basis while
providing an immediate and appropriate response.
• Enhance and maintain storyline integrity for various Fantasyland attractions while
providing Disney’s exceptional guest service.
• Mentor and coach Fantasyland attractions cast members on how to be efficient in
their daily operational procedures.

• Providing guests with information about show schedules, character locations, and visitation times.
• Providing audience control, including handling challenging guest situations.
• Ensuring the safety of character performers and guests at all times.
• Maintaining show quality and Character integrity.
• Used problem solving skills to handle complicated and/or unique situations while working in Disney's Animal Kingdom.
• Communicated with guests despite possible language barriers.

• Knowledge of the operational procedures for the Magic Carpets of Aladdin, the Enchanted Tiki Room and Swiss Family Robinson Treehouse.
• Loading and unloading Guests from the attractions.
• Memorizing and delivering lengthy narrations on a microphone to large groups.
• Monitoring Guest flow and providing a safe Guest experience.

• Increased awareness of the Disney College Program by over 300% to students and faculty at University of Hartford via newspaper articles, posters, fliers, word of mouth, e-mail and other marketing media
• Assembled a comprehensive marketing plan and implemented its tactics
• Partnered with Walt Disney World College Recruiting to motivate students to attend either an online or live Disney College Program presentation
• Acted as a mentor to Disney College Program participants from University of Hartford.

• Responsible for supervising Gengras Student Union, Konover Campus Center and University Commons facilities, operations, media & equipment set ups for meetings/events.
• Serve as the representative of the Student Centers Professional Staff during day, evening and weekend shifts when working with customers.
• Promote the safety and security of the facilities for the department.

• Member of the Historical Commission, Zoning Board of Appeals and the Design Review Board
• Responsible for graphical updates, as well as website maintenance.
• Responsible for documents for liquor licensing, as well as construction approvals.
• Accountable for graphical presentations to be reviewed by city boards, including but not limited to Mayor’s Department and City Historical Commission.
• Compose reports, plans, maps, and documents as part of neighborhood planning commission.
• Active with Hartford citizens, leaders, developers and stakeholders and applying planning tools for the betterment of the City of Hartford.
• Working to incorporate the Mayor's seven goals for the city improvement into the Plan of conservation and development.